Privacy Policy

1. Introduction

Rev Care Edge ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical billing and practice management services.

As a healthcare service provider, we are committed to maintaining the highest standards of data protection and comply with all applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Practice name and contact information
• Billing and payment information
• Medical practice details and specialty information

Protected Health Information (PHI)

In the course of providing medical billing services, we may have access to protected health information. All PHI is handled in strict accordance with HIPAA regulations and our Business Associate Agreement (BAA). For more information about our service agreements, please see our Terms of Use.

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide medical billing and practice management services
• To communicate with you about our services
• To process payments and maintain billing records
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security audits and updates
• Employee training on data protection
• HIPAA-compliant systems and processes

6. HIPAA Compliance

As a business associate under HIPAA, we:

• Maintain Business Associate Agreements with all covered entities
• Implement safeguards to protect PHI
• Report security incidents promptly
• Conduct regular risk assessments
• Provide training to all personnel handling PHI

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Opt-out of marketing communications

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: